Legal Notice

Effective Date (Last Updated): May 30, 2025

Welcome to Tekio Inc. ("TEKIO," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our website, [insert website URL] (the "Website"), and our customer experience design training and consulting services, whether provided virtually or in-person (collectively, the "Services"). By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

1. Acceptance of Terms

By accessing our Website or engaging with our Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

Tekio provides customer experience design training and consulting services, including workshops, courses, and personalized consulting, delivered both virtually—e.g. via online platforms—and in-person. The Services are intended for educational and professional development purposes. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

3. Use of the Website and Services

You agree to use the Website and Services only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

Use the Website or Services in any way that violates applicable laws or regulations.

Copy, reproduce, distribute, or modify any content from the Website or Services (e.g., training materials, course content) without prior written permission from Tekio Inc.

Attempt to gain unauthorized access to our systems, networks, or platforms.

Interfere with or disrupt the functionality of the Website or Services, including introducing viruses or other harmful code.

Use the Services to harass, abuse, or harm others or to post objectionable content.

4. Account Registration

To access certain Services—e.g. virtual training platforms or course registrations), you may need to create an account. You agree to:

Provide accurate, current, and complete information during registration.

Maintain the security of your account credentials and notify us immediately of any unauthorized use.

Be responsible for all activities conducted under your account.

We reserve the right to suspend or terminate your account if we suspect fraudulent, unauthorized, or illegal activity.

5. Intellectual Property

All content on the Website and provided through the Services, including text, graphics, logos, training materials, course content, and consulting deliverables (collectively, "Content"), is the property of Tekio Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from the Content without our prior written consent, except for personal, non-commercial use as part of the Services (e.g., using training materials during a course).

6. Payments and Fees

Some Services may require payment. You agree to:

Pay all applicable fees as described during registration or purchase.

Provide accurate billing information and authorize us (or our third-party payment processors) to charge your chosen payment method.

Contact us at hello@tekio.io if you believe a billing error has occurred.

All payments are non-refundable unless otherwise stated in our refund policy or required by applicable law.

7. Disclaimers

The Website and Services are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, Tekio Inc. disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee:

The accuracy, completeness, or reliability of any Content or Services.

That the Website or Services will be uninterrupted, error-free, or free from viruses or other harmful components.

Specific results or outcomes from participating in our training or consulting services.

8. Limitation of Liability

To the fullest extent permitted by law, Tekio Inc., its affiliates, officers, directors, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or Services. This includes, but is not limited to, damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms will not exceed the amount you paid for the Services giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Tekio Inc., its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Website or Services, your violation of these Terms, or your infringement of any third-party rights.

10. Termination

We may suspend or terminate your access to the Website or Services at our sole discretion, with or without notice, for reasons including but not limited to:

Violation of these Terms.

Non-payment of fees.

Suspected fraudulent or illegal activity.

Upon termination, your right to access the Website or Services will cease, but these Terms will continue to apply to any prior use.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website or Services will be resolved in the courts of Missouri, and you consent to the exclusive jurisdiction of those courts.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Terms on our Website or by other means—e.g. email—where required by law. Your continued use of the Website or Services after such changes constitutes your acceptance of the updated Terms.

13. Third-Party Services

Our Website or Services may integrate third-party platforms (e.g., virtual meeting tools, payment processors). These third-party services are subject to their own terms and privacy policies, and Tekio Inc. is not responsible for their operation or practices.

14. Contact Us

If you have questions about these Terms or our Services, please contact us at: hello@tekio.io